| NeatDesk Desktop Scanner and Digital Filing System | 
| Brand: NeatDesk
Category: CE
List Price: $499.99
Buy New: $399.00
as of 7/29/2010 17:18 EDT details
You Save: $100.99 (20%)
New (8) Used (2) from $365.00
Seller: Factory to you
Rating:  82 reviews
Format: CD-ROM
Platforms: Windows Vista, Windows XP
Color: White
Media: CD-ROM
Autographed: No
Memorabilia: No
Operating System: Windows Vista
Shipping Weight (lbs): 7.7
Dimensions (in): 13 x 9 x 9
nv:Scanner Type: Sheetfed
Scanner Element: Contact Image Sensor (CIS)
Optical Resolution: 600 dpi
Maximum Document Size: 8.5 x 11
Power Source: AC Adapter
Warranty: 1 year warranty
MPN: 00315
Model: 00315
UPC: 899061000315
EAN: 0899061000315
ASIN: B001CQ8ER2
Availability: Usually ships in 1-2 business days
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| Features:
| • | Desktop ADF scanner with unique paper input tray | | • | Faster scanning | | • | Proprietary industrial design |
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| Editorial Reviews:
Product Description
ADF Scanner eliminates the need of large filing cabinets and the frustration of locating important receipts and documents. The world's first scanner designed and engineered from the ground up to scan business cards, receipts, and documents in one batch. It zips through documents one after another and gives you crisp, digital images and data you can use. The Neat ADF scans in color or black and white, one-sided (simplex) or two-sided (duplex). The ADF (Automatic Document Feeder) Scanner provides very fast scanning and reliability. Scans papers of different widths, qualities, and textures. Paper Input Tray design lets you stack your receipts, cards and documents and scan them all at once. It handles up to 10 receipts, 10 business cards, and 10 letter-sized documents, or you can remove the tray to scan up to 50 pages of a standard document. It can scan up to 25 pages per minute. Speed at 300 dpi (letter-size, simplex) - 17-PPM Grayscale/B&W, 6-PPM Color Capacity - up to 10 business cards + 10 receipts + 10 letter-size documents or 50 letter-size documents Scan Area - 8.5 x 14 Unit Dimensions - 10.8 W x 7.5 D x 7 H; Weight - 4.4 lbs System Requirements - Microsoft Windows XP or Vista (64 bit is not currently supported) Pentium IV 1.3 GHz or later 1 GB RAM (2 GB highly recommended) 1 GB hard disk space to install CD-ROM drive Available USB port AC Power Adapter (included)
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| Customer Reviews:
Showing reviews 1-5 of 82
 Neat not so neat to install or use July 25, 2010
Bookworm Maynard (San Francisco, California)
After at least 4 hours of multiple attempts to install the software to run my new Neat scanner I remain frustrated and extremely disappointed in this product.
I repeatedly get this message:
NeatWorks cannot access the NeatWorks database in C:\ProgramData\The Neat Company\NeatWorks\database.
If this error continues, please call Customer Support to resolve this problem.
While the instructions suggest calling Customer Support, the Neat Company doesn't actually provide a phone number to call for customer support, even on their website.
In the meantime, I have a $400 piece of equipment sitting here that I can't use.
Yes, I have tried using the complex and useless instructions on their website to correct the problem. Yes, I used the online request for support AND emailed customer support for assistance. Now I'm just waiting for a response while they have already to run to the bank to deposit my hard earned cash.
Would it be insane or radical to expect to speak to a real live human being at the Neat company who actually cares about whether the customer is satisfied and successful in utilizing their product? Right now, I'm feeling that Neat ain't so neat!
 perfect for me July 25, 2010
usakiwi
I am a Realtor who works from home and needs to scan a lot of documents. This scanner is working perfectly for me. I am using it with a New HP laptop DV7 and so don't know if the operating system has anything to do with it. I had read the previous reviews and was a little concerned but have been very happy with my decision. I have never written a review before but thought that if this scanner turned out good, then I owed it to write a good review.
Obviously...not beta tested. May 27, 2010
John P. Krug (USA)
4 out of 5 found this review helpful
I was originally enthusiastic. A duplexing autofeed scanner was what I had been searching for. The scanner looks and functions great. Unfortunately, the software is the problem....and a big problem. There seems to be no way of avoiding the software and simply using the scanner to its full potential (ie. duplex, varying contrast, dpi etc.). Within 4 hours I was at the point of tears. There is NO SUPPORT to be found. If the only thing you scan are receipts, then it might work for you. If you want to organize general documents etc. stay clear of this one.
Great little scanner for a crowded desk May 18, 2010
Chris Hickman (Sierra Vista, AZ)
2 out of 2 found this review helpful
I purchased one of these scanners from a local office supply store to try it. I liked the design of the gravity feed without the drum wrap around on most sheet fed scanners. It feeds from the bottom, so scanning stacks of documents that were stapled or paperclipped (with wrinkled corners at the top of the document from this) is a snap. The writing speed from scanner to the computer is a little sluggish, but the queue holds quite a bit before it binds on you. I do not need, nor use the included software for organizing scans, only need the quick scan function (recommend you disable opening the files after creating as this really slows the thing down). I have a real estate office and only need to scan contracts to put into online transaction management system and/or email to agents/clients. After trying out the one unit for a couple weeks without major issues, I bought three more for my office staff to alleviate the traffic jam at our media room copier/scanner to do the same job. I will likely buy more as the need arises.
NO SUPPORT FOR NEATWORKS May 18, 2010
History Buff
4 out of 4 found this review helpful
There is no telephone support offered for its products by The Neat Company. The offered email support is illusory. Repeated emails to Support elicit only automatic replies which are little more than an acknowledgement of receipt. The website and knowledge base are useless as they are not intuitive and offer no search function. The NeatWorks software will install on some Vista operating systems without a problem and fail on other Vista operating system. With the failures you are out of luck because there is no support.
Showing reviews 1-5 of 82
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